Training and compliance are vital aspects of our business and we make every effort to ensure our team are professionally trained to the high standards demanded by the market.
As a Training and Compliance Consultant you will undertake a key role in assisting the Management Team to train and induct regulated Mortgage Consultants and Mortgage Case Managers into the business. You will be providing valuable ongoing support to all advice staff and offer technical assistance in placing new business, in addition to auditing the advice process to ensure the high standards of the firm’s Training and Competency Scheme are always upheld.
You will also be responsible for complaints-handling and will investigate each case in detail before responding in a professional and accurate manner.
You should be able to work with a high level of accuracy and attention to detail, maintaining courteous relationships with advice staff whilst remaining impartial in the delivery of key messages.
The right person will hold full CeMAP qualifications and have a background in the financial industry, preferably with a mortgage advice or mortgage compliance backgeround. It is beneficial if you have experience in handling compliance issues, although a thorough understanding of the mortgage industry is preferred. To succeed in this role you will have high attention to detail and excellent communication skills with the ability to support all staff members.
If you are interested in the above position, please email a CV and cover letter to firstname.lastname@example.org.
Simon Martin: “I started out as a Mortgage Consultant and have now moved into a role which supports the business in a Training & Compliance capacity. I really enjoy coaching and developing my colleagues and am lucky to now have the opportunity to see Financial Services from a different perspective because of the opportunity CMME presented me with. The behaviours adopted by CMME go far beyond what I have experienced at similar establishments and I look forward to playing a pivotal role in the company achieving its future aspirations.”